16oz UV DTF WRAP - BLUEY

Shipping

All items are shipped using Australia Post either Parcel Post or Express Post as well as Sendle. 
Please refer to the Australia Post website for updated shipping times. 

Postage cost depends on weight, the correct cost will be on checkout.

-Rough pricing:

                $9.30 - $24.95 standard post (3-5 days, tracked)

                $15 - $45.00 express post (1-3 days, tracked).

Processing Time: Current processing time is 24 hours.

​If you place an order before 10am your order will be sent same day*

*Same day postage not valid for public holidays, weekends and the odd occurrence that may hinder orders being packed.
During peak times this may cause increase of processing time.

Local Pick up: We are located in Bacchus Marsh VIC and pick up is welcome Monday through to Sunday and local pickup can also be arranged from Sunbury and Melton but very limited days throughout the week. 
If you are in a rush for your local pick up from either location because contact us before ordering.

Once your order is available for collection you will be notified via email.
Please arrange a suitable time and bring your order number with you on pickup.
Please DO NOT arrive to the location of pick up without confirming time and day for collection.

Refund Policy

Returns: Please note there are no change of mind or refunds once orders have been accepted and paid.

Unfortunately, we cannot accept returns on gift cards.

Replacement: Please contact us within 48 hours if you have received a faulty or damaged product. 

Refunds & Replacements: In the event that your item has become damaged in transit, please contact us within 48 hours and retain the product in the same condition they were received including the original packaging. You may be required to bring your items into your local post office for damage assessment.

A refund will not be provided until this has been done.

Strictly no refunds or exchange on starter packs or sale items.

Returns: No returns accepted unless faulty or damaged.

Any damages/faults must be reported to us within 48 hours of receiving your order.
We will not take responsibility for damages or faults after this timeframe.

Please inspect your order upon receiving and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please contact us within 48 hours of receiving your order if you have received a faulty or damaged product.

If we have agreed to refund your order at your request, you will be charged the applicable merchant fees to cancel your order.

To start a return, you can contact us at ourlittlecraftersco@outlook.com or message us on Facebook.
If your return is accepted, we’ll send you instructions on how and where to send your package.

Items sent back to us without first requesting a return will not be accepted!

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.
If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.